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Federal Professional Portfolio

Dana R. Whitfield

Program and operations analyst with 12 years modernizing federal service delivery

Federal grade
GS-13, Step 6
Series
0343 — Management and Program Analysis
Federal service
12 years
Private-sector match
Senior Business Operations Analyst
Arlington, VABackground investigation: Public Trust (High Risk)

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Summary

Dana leads data-driven process improvement for large public-sector programs, most recently overseeing a $40M benefits-processing modernization serving 2.1 million people. She translates policy into measurable operational outcomes and brings deep experience in vendor management, stakeholder alignment and performance measurement.

Audio overview

Two-host career spotlight

Career overview: Dana R. Whitfield

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Résumé

Knowledge, skills and abilities with private-sector translations
TypeFederal KSAPrivate-sector translation
KnowledgeKnowledge of OMB Circular A-11 and federal budget formulationFinancial planning & budgeting (FP&A) for multi-million-dollar programs
KnowledgeKnowledge of the Federal Acquisition Regulation (FAR)Procurement, vendor selection and contract management
SkillSkill in conducting program evaluations per GPRA Modernization ActKPI design, OKRs and performance analytics
SkillSkill in preparing decision memoranda for SES leadershipExecutive communication and C-suite briefings
AbilityAbility to coordinate interagency working groupsCross-functional stakeholder management across 6+ departments
AbilityAbility to lead process reengineering under Lean Six SigmaProcess optimization; reduced cycle time 34%

Agency experience

  1. Supervisory Management and Program Analyst

    U.S. Department of Veterans Affairs — Veterans Benefits Administration

    GS-13 · Series 0343 · 2019–2026

    • Led modernization of claims workflow serving 2.1M beneficiaries
    • Managed $40M contract portfolio across 4 vendors
    • Supervised team of 9 analysts
  2. Management and Program Analyst

    U.S. Department of Labor — Employment and Training Administration

    GS-12 · Series 0343 · 2014–2019

    • Built grant performance dashboard adopted by 50 state partners
    • Authored 20+ briefings for Assistant Secretary