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Candidate Spotlight

Jordan Ellis

Operations leader scaling B2B SaaS from Series B to IPO

Senior Product Operations ManagerAustin, TXLinkedIn

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Two-host career spotlight

Inside the career of Jordan Ellis

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Hosted by two PRA2S talent hosts discussing highlights from Jordan's approved resume.

Profile

Jordan builds the operating systems behind high-growth product organizations — aligning roadmaps, launch processes and analytics across 200+ person teams.

Strengths

  • Operational rigor at scale
  • Executive communication
  • Data-driven decisions
  • Launch excellence
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Resume

SUMMARY
Product operations leader with 11 years scaling SaaS organizations.

CORE COMPETENCIES
Product Ops · Launch Management · OKRs · Analytics · Cross-functional Leadership

EXPERIENCE
Senior Product Operations Manager — Northwind Cloud (2019–2026)
• Built launch framework adopted across 14 product lines
• Reduced release cycle time 38% through tooling consolidation

Product Operations Lead — Contoso Analytics (2015–2019)
• Stood up the company's first product analytics function

EDUCATION
B.S. Industrial Engineering — Texas A&M University

Role-specific interview prep · Senior Product Operations Manager

  • Why they ask: They want evidence you can drive change across functions without formal authority.

    situation

    14 product lines each ran launches differently, causing missed dates.

    task

    Create one launch framework every team would adopt.

    action

    Ran listening sessions, piloted with two teams, published a lightweight playbook and dashboard.

    result

    Adopted by all 14 lines; release cycle time fell 38%.

Executive dossier

The operator who turns fast-growing product organizations into predictable launch machines.

Executive bio

Jordan Ellis is a product operations executive with more than a decade of experience scaling B2B SaaS organizations through hypergrowth. At Northwind Cloud, Jordan designed the launch framework adopted across 14 product lines and cut release cycle time by 38%. Earlier, Jordan built Contoso Analytics' first product analytics function, giving leadership a shared, data-driven view of the business.

Board bio

Jordan Ellis brings deep operating experience in governance of product investment, launch risk and performance measurement. Jordan is well suited to advisory roles for growth-stage software companies preparing for scale or a public listing.

Target roles

  • VP, Product Operations
  • Head of Business Operations
  • Chief of Staff to CPO
  • Director, Strategy & Operations
  • COO (Series B–C)

First 90 days

First 30 days

Listen and map

  • Meet every product lead
  • Audit launch and planning rituals
  • Baseline cycle-time metrics

Days 31-60

Design

  • Pilot a unified launch playbook
  • Publish an operating dashboard
  • Agree OKR cadence

Days 61-90

Scale

  • Roll out across all teams
  • Report first wins to leadership
  • Set next-half roadmap

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